Privacy Policy
Last updated: May 2026
Aspen HVAC Services ("Aspen HVAC," "we," "us") operates this website to provide information about heating and cooling services on the North Shore of Massachusetts. This Privacy Policy explains what information Aspen HVAC collects when you visit this site or contact us, how that information is used, and your rights with respect to it.
Information Aspen HVAC Collects
Contact form submissions. When you submit a contact or scheduling request, Aspen HVAC collects your name, phone number, email address, service address, and the details you provide about your request. This information is used solely to respond to your inquiry and schedule service.
Phone calls. When you
Server logs. Like most websites, this site's hosting platform automatically records basic technical information when your browser requests a page — including your IP address, browser type, and the pages you visit. This data is used only for site security and performance monitoring and is not linked to your identity.
How Aspen HVAC Uses Your Information
- To respond to service and scheduling requests
- To confirm appointments and follow up after service visits
- To send you information you specifically requested
- To comply with legal obligations
Aspen HVAC does not sell, rent, or trade your personal information to third parties. Information is not used for advertising or marketing purposes beyond direct responses to your own inquiries.
Information Sharing
Aspen HVAC may share your information only in the following limited circumstances:
- Service fulfillment. If a job requires a subcontractor or equipment supplier, the minimum necessary information (name, service address, job scope) may be shared to complete the work.
- Legal requirements. Aspen HVAC may disclose information if required by law or in response to a valid legal request.
Cookies
This website does not use tracking cookies or third-party advertising pixels. Basic session data may be stored by the hosting platform (Cloudflare) for security and performance purposes. You can configure your browser to block or delete cookies without affecting your ability to use this site.
Data Retention
Contact and service request information is retained for as long as necessary to fulfill the service and for a reasonable period afterward for customer service purposes. You may request deletion of your information at any time by contacting Aspen HVAC directly.
Your Rights
You may request access to, correction of, or deletion of personal information Aspen HVAC holds about you by calling 781 289 1000 or submitting a request through the contact page. Aspen HVAC will respond within a reasonable time.
Children's Privacy
This website is not directed at children under 13 and Aspen HVAC does not knowingly collect personal information from children.
Changes to This Policy
Aspen HVAC may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. Continued use of the site after a revision constitutes acceptance of the updated policy.
Contact
Questions about this Privacy Policy can be directed to:
Aspen HVAC Services
Marblehead, MA
Phone: 781 289 1000
Contact form